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These Terms of Service apply when customers visit the Rglvn website, use the online store, or place an order. This store is operated by SADLERS PTY LTD. By visiting the website or placing an order, the customer agrees to these Terms of Service and to the policies linked on the website.
Rglvn presents Recreational Camping Tents, Trekking Shelters, External-Frame Dome Tents, Tunnel Tents, Rainflies, Tent Bodies, Floors, Poles, Stakes, Guylines, Tensioners, and Carry Bags with practical descriptions so customers can review size, material, finish, quantity, and use details before placing an order. Sleeping capacity is a comparative occupancy description, not a promise about personal comfort or equipment fit. Customers must allow space beyond the listed pitched dimensions for doors, vestibules, stakes, guylines, safe access, drainage, and campsite rules.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the legal age or age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this Site. You may not use our products, website, checkout, or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.
SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We may modify or discontinue products, content, or services when necessary. Paid order prices are legally protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment. If a clear pricing, inventory, or listing error affects an order, we will contact the customer, cancel the affected order if needed, and issue any applicable refund through the original payment method.
SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel orders that appear fraudulent, high-risk, abusive, incorrectly priced because of a technical error, or otherwise inconsistent with these Terms. Customers agree to provide current, complete and accurate purchase, billing, account, contact, and shipping information for all purchases made at our store. Customers also agree to promptly update account and payment information so we can complete transactions and contact them when needed.
SECTION 4 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of Australia. This choice of law does not limit any mandatory consumer rights that apply in the customer’s place of residence. This governing law statement follows the legal business address and registration information supplied for SADLERS PTY LTD.
Product Information and Store Content
Our goal is to describe Recreational Camping Tents, Trekking Shelters, External-Frame Dome Tents, Tunnel Tents, Rainflies, Tent Bodies, Floors, Poles, Stakes, Guylines, Tensioners, and Carry Bags through clear titles, images, sizes, materials, colors, quantities, care guidance, and intended-use details. Product appearance or measurements may vary slightly due to lighting, screen display, production batch, or measurement method. Tent listings distinguish the textile body, rainfly, groundsheet or sewn-in floor, frame geometry, openings, vents, stakes, guylines, tensioners, and carry bag. Photographs illustrate the specified pitched form; scenery and loose camping accessories are not included unless the package list expressly names them. No hydrostatic-head value, wind-speed rating, snow-load rating, fire-resistance classification, expedition suitability, emergency-shelter status, or safety certification is promised unless that specific claim is expressly stated and supported in the listing. When an error is found, we may correct product information, availability, or policy content.
Product Use and Care
Use a tent only on a permitted, suitable site and follow the listed assembly sequence. Correct staking, guyline tension, ventilation, drying, and reassessment when conditions change remain necessary. Keep all fabric and lines away from flame, cooking appliances, heaters, hot objects, unstable branches, flood channels, and other site hazards. Product support cannot assess a live campsite, forecast conditions, or direct an emergency response.
Payment, Shipping, Returns, and Third-Party Services
Payments are processed through Shopify Payments, using only the payment methods currently shown at checkout. Shipping, returns, refunds, and cancellation requests are handled according to our Shipping Policy and Return & Refund Policy. The store may use Shopify, payment processors, analytics tools, shipping carriers, and other service providers to operate the website and fulfill orders.
Intellectual Property, Website Availability, and Updates
Website content, product presentation, text, layout, images, and branding are owned by or licensed to SADLERS PTY LTD unless otherwise stated. We may update the website or these Terms from time to time. The version posted on this website applies when a customer visits the site or places an order.
The buyer remains responsible for confirming campsite permission, surface suitability, drainage, overhead and underground hazards, required setbacks, fire restrictions, forecasts, and evacuation advice. Stop using the shelter if poles, anchors, seams, zippers, or fabric are damaged or if conditions exceed the user's judgment and experience. Product support can clarify listed components and assembly references, but it cannot assess a live campsite or direct a response to severe weather.
SECTION 5 - CONTACT INFORMATION
Company Name: SADLERS PTY LTD
Store Name: Rglvn
ABN: 78 697 268 410
ACN: 697 268 410
Business Address: Colinroobie, NSW 2700, Australia
Email: support@rglvn.shop
Phone: +61 480 801 614
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+01:00) Central European Standard Time (Berlin)